• Error Messages (RM7 or earlier)

  • Receiving Access Violation Error Message
  • WebSearch Error Message when using FamilySearch.org
  • When creating a website I get an error "Can't create project directory"
  • I get an error "No disk in the machine" when I open RootsMagic or edit a person
  • When I start RootsMagic I get an error GetFontUnicodeRanges
  • When I exit RootsMagic I get a message that 'There was a problem saving the application preferences.'
  • When I try to install an update it says "No previous installation of RootsMagic 3.0 was found."
  • I get an error "Unable to open hyperlink" when I try to access the internet from inside RootsMagic
  • "Invalid code page" error when installing the latest RootsMagic 4 update.

• Upgrading RootsMagic (RM7 or earlier)

  • Upgrading RootsMagic does not open my earlier version database.
  • RootsMagic 4 can't find my version 3 data
  • What do I do with version 3 after I install RootsMagic 4?

• RootsMagic To-Go

  • Installing RootsMagic on a flash-drive (RM7 or earlier)
  • Transferring Data in RootsMagic To-Go (RM7 or earlier)
  • RootsMagic To-Go will not open database (RM7 or earlier)

• Reports (RM7 or earlier)

  • Tiny Pedigree Chart When Printing
  • End of Line Ancestors
  • Printing a large Wall Chart from RM
  • How do I edit my calendar?
  • Why is my Wall Chart quality poor when printed?
  • How to use middle names as first name in a custom sentence?
  • Why does my Ahnentafel list not show all my ancestors?
  • Including Nicknames on Wall Charts
  • Editing a Box Chart
  • I get an error "There is no default printer currently selected"
  • How do you string two different fact sentences together into one sentence on a narrative report?
  • Narrative report has blank child
  • Wall Chart error message
  • Narrative report blank after running it several times.
  • Color Appearing on Report Index when color option excluded
  • Error message "There is no disk in drive" when running reports
  • How do I make the "Source Detail Comments" not print in a narrative report?
  • How do I prevent the time and date from printing on a report?
  • How do I get a list of all events in one locality with different historical place names?
  • How do I change the parents on reports for a person that has multiple parents?
  • Why is my Custom Report not printing any names?
  • Sentence Fact being overprinted by person's photo in Report
  • When I print a narrative report it has several (NEED TO DEFINE SENTENCE:Hobby). What does it mean? How can I correct it?
  • Regenerating Indexes in a Report
  • Using RootsMagic with OpenOffice (OO)
  • How do I share a Wall Chart?
  • Printing a family group sheet for an individual without a spouse or children.
  • What report will print just like the Descendants View tab?
  • How do I hide LDS information on the screen and in reports?
  • How do I exclude a fact from printing on a Family Group Sheet

• Operating Systems (RM7 or earlier)

  • ★ Add RootsMagic to the Windows 10 Firewall Exception List
  • Mac: Issue using Help
  • Mac WineLoader Removal
  • Mac: Instructions for Big Sur Users
  • Mac Freezing: First Aid Tool and Tips
  • Mac PDFWriter Install Directions
  • Mac: Add RootsMagic to the Mac Firewall Exception List
  • RootsMagic for Mac - Apple 64-bit message
  • Complete Uninstall of RootsMagic on the Mac
  • Mac 7.0.7.0 Update still shows version 7.0.6.0
  • RootsMagic 4-6 running under Windows 10
  • Will RootsMagic run on a Windows Tablet?
  • Freezing issue running RootsMagic on a Mac with CrossOver
  • GDI+ error running RootsMagic on a Mac with CrossOver
  • What operating systems will RootsMagic 3 run on?
  • What operating systems will RootsMagic 4-7 run on?
  • Will RootsMagic run on a Mac (Apple)?
  • Will RootsMagic run under 64-bit Vista, Windows 7, 8 or 10?
  • Does RootsMagic 3 run under Vista, Windows 7 or Windows 8?
  • Will RootsMagic 4 run under Linux?

• Converting from other programs (RM7 or earlier)

  • Importing Family Tree Maker backup (.ftmb) files over 4 GB in size.
  • Importing MacKiev Family Tree Maker version 2014.1 (or later)
  • Error when importing Legacy Database into RootsMagic for Mac
  • Family Origins version 1-3 Conversion Tools
  • Converting from Ancestry.com to RootsMagic
  • Converting from Ultimate Family Tree (UFT) to RootsMagic
  • Converting from Generations to RootsMagic
  • Converting from Family Tree Legends to RootsMagic
  • Converting from Legacy to RootsMagic
  • Converting from The Master Genealogist (TMG) to RootsMagic
  • Converting from Family Origins to RootsMagic
  • Converting from PAF to RootsMagic
  • What versions of Family Tree Maker (FTM) will import into RootsMagic 4
  • Converting from Family Tree Maker to RootsMagic

• Multimedia (RM7 or earlier)

  • I am unable to burn a CD/DVD in RootsMagic 6 using Windows XP
  • What Media Files does RootsMagic Support?
  • When I try to scan a picture, it brings up my digital camera or other wrong scanner. How do I make it use the scanner I want?
  • How do I remove Ghost Media traces after deleting media.
  • How do I set the start person on a Shareable CD?
  • Error message 'burn failed" when creating a Shareable CD
  • I created a Shareable CD and saved it to my computer to burn later, now I can't find it.
  • How to Convert a Shareable CD to a Modifiable Database
  • How do I print more than one media item in a Narrative Report?
  • How do I fix broken multimedia links in RootsMagic 4?
  • Multimedia Relative Path
  • Why do the photos I add in RootsMagic keep disappearing?
  • How do I globally rename the paths to all my photos?
  • Why do my pictures sometimes look grainy on screen?
  • Missing photos in Register Narrative Reports
  • If I remove a media file attached to someone in my db, does it also get removed from the gallery?

• General Questions (RM7 or earlier)

  • Using the Merge Tools in RootsMagic
  • Transferring a RootsMagic 6 MyRootsMagic website
  • Findmypast WebHints Redirect
  • Restoring RootsMagic Backups over 4 GB
  • Diacritics Not Appearing Correctly in Some Windows
  • RootsMagic will not open on Windows 8, or is stuck at the bottom of the screen
  • Where did Place Finder go?
  • Can I use outside Vendor Products to Make Changes to my RootsMagic File?
  • Every time I start RootsMagic it asks me to register again.
  • Posting your RootsMagic GEDCOM on RootsWeb WorldConnect
  • How do I move my Dictionary from RM4 to RM5?
  • How do I add additional Spell-Check Dictionaries to RootsMagic 4?
  • User Created Source Templates
  • How do I show the MRIN in RootsMagic?
  • Color Code People By Generation
  • Total Number of Descendants for an Individual.
  • Does RootsMagic have an Undo command?
  • How do I select a different language for the spell check dictionary?
  • Ancestry.com and FTM are not accepting my GEDCOM version number.
  • Why do I need a backup of my RootsMagic database?
  • How to install/upgrade on a computer that has no CD drive or internet access.
  • What is a footnote, short footnote, and bibliography?
  • How do I identify who an address belongs to when the name field is blank?
  • Setting Default Folders
  • Father and Mother have the wrong sex indicator in the Family View
  • What is the difference between a Rec# and a Ref#?
  • I can't email reports directly from the RootsMagic report viewer
  • What are the system requirements for RootsMagic 4?
  • How do I add a shared event note that shows only for the sharee?
  • How do I edit the dictionary?

• Mobile App

  • Will the RootsMagic App work with RootsMagic 8?
  • RootsMagic App for Android (Retired)
  • Using the RootsMagic App On A Mobile Device
  • What should I do if I can't get my database uploaded to the app?
  • Will the app open RootsMagic backup files or GEDCOM files?
  • What version of RootsMagic files does the app support?
  • Are my pictures available in the app?
  • Can I add or edit data in the app?
  • Do I need to be connected to the internet to access my database?
  • How do I copy my data to my device using Dropbox?
  • How do I copy RootsMagic data files onto my iPad / iPhone / iPod?
  • How do I install the RootsMagic iOS App?
  • How do I get support for the RootsMagic iOS app?