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RootsMagic Support

  • General Questions

    • Setting a Child as Adopted in RootsMagic 10
    • Giving Permissions for Splashtop on a Mac Computer.
    • RootsMagic 8 or higher Mac Download Instructions Using The Safari Web Browser
    • Entering Your Registration Key Into RootsMagic 8 or higher
    • Instructions for Importing a RootsMagic 1-7 File into RootsMagic 8 or higher
    • Adding a Spouse in RootsMagic 8 or higher
    • How do I open my RootsMagic 7 database or backup in RootsMagic 8 or higher
    • Clearing the Registration key
    • Ancestry unable to login
    • FamilySearch unable to login
    • FamilySearch not accepting changes
    • Fix Broken Media Links in RootsMagic 8 or higher
  • FamilySearch Family Tree

    • Unable to Login to FamilySearch Family Tree
    • Child Linked to Parent with Unknown Spouse
    • Why do some features seem to be missing from RootsMagic's FamilySearch Family Tree support?
    • Transferring sources between RootsMagic and FamilySearch Family Tree
    • AutoMatch or Find Matches are not finding any matches on Family Tree.
    • What causes an Import from FamilySearch Family Tree to Stop.
    • Why is FamilySearch showing temple work needs to be done when it already has a date?
    • FamilySearch Phantom Child
    • I am getting a negative number in FS Central for the number of people "not matched"
    • AutoMatch - FamilySearch Central Count Update
    • Net Nanny Users trying to interface with FamilySearch through RootsMagic
    • Will RootsMagic work with FamilySearch Family Tree?
  • Ancestry

    • Adding Family Facts to Ancestry
    • How do I share my Ancestry Member Tree so it can be used in TreeShare?
    • Disconnect from Ancestry Tree