RootsMagic Support
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Customer Support
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General Questions
(8)
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RootsMagic Help Options
Issue with viewing recorded RootsMagic Webinars
RootsMagic Tutorials
RootsMagic
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General Questions
(70)
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RootsMagic will not open on Windows 8, or is stuck at the bottom of the screen
Where did Place Finder go?
Can I use outside Vendor Products to Make Changes to my RootsMagic File?
Multimedia
(16)
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I am unable to burn a CD/DVD in RootsMagic 6 using Windows XP
I created a Shareable CD and saved it to my computer to burn later, now I can't find it.
What Media Files does RootsMagic Support?
Converting from other programs
(10)
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Converting from Ancestry.com to RootsMagic
Converting from Family Tree Maker to RootsMagic
What versions of Family Tree Maker (FTM) will import into RootsMagic 4
FamilySearch Family Tree
(21)
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What causes an Import from FamilySearch Family Tree to Stop.
When will RootsMagic sync with FamilySearch Family Tree?
Where did the Temple Ordinances go in FamilySearch Family Tree?
Operating Systems
(9)
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Will RootsMagic run on a Windows Tablet?
What operating systems will RootsMagic 4, 5 or 6 run on?
Freezing issue running RootsMagic on a Mac with CrossOver
Reports
(29)
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End of Line Ancestors
Wall Chart error message
Printing a large Wall Chart from RM using WIN7
RootsMagic To-Go
(3)
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Installing RootsMagic on a flash-drive
Transferring Data in RootsMagic To-Go
RootsMagic To-Go will not open database
Upgrading RootsMagic
(4)
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Upgrading to RootsMagic 5 does not open my RootsMagic 4 database.
Fewer EVENTS when importing RM3 into RM 4
RootsMagic 4 can't find my version 3 data
Error Messages
(7)
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When I exit RootsMagic I get a message that 'There was a problem saving the application preferences.'
When creating a website I get an error "Can't create project directory"
I get an error "No disk in the machine" when I open RootsMagic or edit a person
Personal Historian
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General Questions
(9)
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Will Personal Historian run under 64-bit Vista, Windows 7 or Windows 8?
How do I add additional Spell-Check Dictionaries to Personal Historian 2?
Can I change the default font for stories?
Family Atlas
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General Questions
(6)
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Will Family Atlas run under 64-bit Vista, Windows 7 or Windows 8?
How do I move personal places to new computer?
Is there any way to make the border between countries more obvious?
Family Reunion Organizer
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General Questions
(6)
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Will Family Reunion Organizer work with Vista, Windows 7 or Windows 8?
Why is the Help Section not working in Family Reunion Organizer?
Family Reunion Organizer crashes as soon as the program starts (with a CodeBase error)
