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Please provide sufficient information to help our support staff:

• If you are reporting a bug, please provide the exact steps needed to reproduce the issue. Also please include the full version number of RootsMagic you are using (do Help > About to see the exact version number), and what version of Windows you are using.
• If you are requesting a registration key lookup, please include your full name and email address.
• Please do not submit multiple tickets with the same question